Primate

Terms of Service

Last updated: October 2025

Welcome to Primate. By using this platform (“Service”), you agree to comply with the following terms. Please read them carefully before accessing or using our site.

1) Acceptance of Terms

By accessing Primate, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Service.

2) Description of Service

Primate provides a campus-focused printing workflow where users can upload files for printing through partnered print shops. Each shop manages its own printing and pricing independently.

3) User Responsibilities

4) File Handling and Printing

All uploaded files are stored securely on Firebase Storage and automatically deleted within 48 hours of upload. For recovery and operational safety, certain files may be retained for up to 48 hours in secure backup systems before permanent deletion. If you need to recover a deleted file within this window, please contact our support team at support@primate.org.in.

Print shops are solely responsible for the physical printing and delivery of materials. Primate acts only as a digital intermediary between the user and the print provider.

5) No Liability for Print Output

Primate does not guarantee print quality, pricing, or turnaround time. Transactions and delivery terms are between the student (user) and the print shop.

6) Intellectual Property

All rights, trademarks, and content associated with Primate (logo, brand, platform code) remain the property of the Primate team. You may not copy or reuse without written consent.

7) Limitation of Liability

Primate is provided “as-is” without any warranties. We are not liable for data loss, printing errors, or service interruptions caused by third-party vendors or internet failures.

8) Termination

We reserve the right to suspend or terminate access at any time for misuse, abuse, or breach of these Terms.

9) Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka.

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