Terms of Service
Welcome to Primate. By using this platform (“Service”), you agree to comply with the following terms. Please read them carefully before accessing or using our site.
1) Acceptance of Terms
By accessing Primate, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Service.
2) Description of Service
Primate provides a campus-focused printing workflow where users can upload files for printing through partnered print shops. Each shop manages its own printing and pricing independently.
3) User Responsibilities
- You agree not to upload or distribute any content that is unlawful, offensive, or violates intellectual property rights.
- You must ensure that any uploaded material is for personal, educational, or professional use only.
- Misuse of the platform for illegal or fraudulent purposes may result in suspension or legal action.
4) File Handling and Printing
All uploaded files are stored securely on Firebase Storage and automatically deleted within 48 hours of upload. For recovery and operational safety, certain files may be retained for up to 48 hours in secure backup systems before permanent deletion. If you need to recover a deleted file within this window, please contact our support team at support@primate.org.in.
Print shops are solely responsible for the physical printing and delivery of materials. Primate acts only as a digital intermediary between the user and the print provider.
5) No Liability for Print Output
Primate does not guarantee print quality, pricing, or turnaround time. Transactions and delivery terms are between the student (user) and the print shop.
6) Intellectual Property
All rights, trademarks, and content associated with Primate (logo, brand, platform code) remain the property of the Primate team. You may not copy or reuse without written consent.
7) Limitation of Liability
Primate is provided “as-is” without any warranties. We are not liable for data loss, printing errors, or service interruptions caused by third-party vendors or internet failures.
8) Termination
We reserve the right to suspend or terminate access at any time for misuse, abuse, or breach of these Terms.
9) Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka.